Privacy Policy


Selection, Quality, Service

 

TERMS AND CONDITIONS

 

Return Terms

We are proud to offer quality products with great value to our customers.

Takes IXOYE every step possible to ensure your orders arrives in the best condition possible. All shipments should be inspected upon delivery, and any claim made ​​should be within 48 hours of receipt of merchandise. Items That Are not damaged are subject to restocking fee of 25 % and Return Authorization must be obtained from IXOYE – Return no later than 48 hours after receipt of merchandise. Shipping charges are non -refundable. Buyer is responsible for shipping charges return. Returned items must be shipped back to IXOYE – it’s in the original packaging, with no signs of use, wear or damage. Upon receipt, IXOYE – will inspect the package for any damage and reserves the right to partially or wholly accept or deny merchandise returned.

 

Our luxury white glove installation and delivery is unparalleled in the industry. Within a few hours, our team of experts will assemble, install and complete your new luxury designer residence. The process is efficient, clean, and fast. Our dedicated team will transform your home in a matter of hours into the home of your dreams.

Experience Our Luxury White Glove Delivery and Installation in 72 Hours

The deliveries will be suspended under bad weather conditions, such as rain with thunderstorm, when typhoon signal No.8 is hoisted, a black rainstorm warning is in effect or when ships are suspended, serious flooding occurs or roads are blocked or closed due to weather factor. Delivery appointment will be re-arranged at no additional charge.

 

DELIVERY FEES

Delivery Fees

$ 80.00 if the total purchase is less than $500

$130.00 if the total purchase is over $500

$150 – $200 if the total purchase is over $1000

$200 – $500 if the total purchase is over $4000

 

Where pickup or delivery involves without elevator.

Charges are based on number of complete floors – a landing does not constitute a complete floor.

 

 

Delivery Includes

Unlimited furniture items

Full white-glove delivery service

Inspection and assembly of merchandise

Careful placement of the furniture

 

In-Store Pickup Includes

Unlimited furniture items

Availability for pickup within a few days from IXOYE COMPANY

Showroom of your choice

 

Assuring Product Quality

We open, inspect and assemble your furniture prior to delivery to assure the highest standard of quality.

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